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Reviews
Excellent, high level care !
They are so kind to our pups and we love the holistic approach! Dr Moorehead helped solve a problem that no other vet could solve!
They are so kind to our pups and we love the holistic approach! Dr Moorehead helped solve a problem that no other vet could solve!
I would never bring my dog back to this location. I had a scheduled appointment, and upon my arrival I was completely caught off guard by an additional charge that was never disclosed to me over the phone.
Yes, I originally had an appointment a couple of weeks ago, but I fell ill the night before and had to be seen in the ER. Because I was contagious, I could not bring my pet. I left a voicemail immediately after being released from to inform the office. I later rescheduled my appointment, and at no point was I told there would be a cancellation fee.
It wasn’t until I arrived today that I was informed of this charge. Had this been communicated upfront, I could have made an informed decision. I provided the check-in for my dog, but due to the poor customer service I received, I requested my pet back and decided not to proceed with the appointment.
The lady at the front desk was not friendly at all, and based on this experience, I will be taking my services elsewhere.
Yes, I originally had an appointment a couple of weeks ago, but I fell ill the night before and had to be seen in the ER. Because I was contagious, I could not bring my pet. I left a voicemail immediately after being released from to inform the office. I later rescheduled my appointment, and at no point was I told there would be a cancellation fee.
It wasn’t until I arrived today that I was informed of this charge. Had this been communicated upfront, I could have made an informed decision. I provided the check-in for my dog, but due to the poor customer service I received, I requested my pet back and decided not to proceed with the appointment.
The lady at the front desk was not friendly at all, and based on this experience, I will be taking my services elsewhere.
When i just started going Every visit the price got higher without notice. They said Carmen was notifying everyone. I never got the call. Then I had to cancel to reschedule on a Monday. Charged a cancellation fee because the call has to come in 48 hrs, during weekdays not weekends. Impossible! Going to a different holistic vet.
They would rather loose the business? Why would I reschedule with them? Just unbelievable! Never an email. Never...
They would rather loose the business? Why would I reschedule with them? Just unbelievable! Never an email. Never...
I can't say enough good things about Dr. Moorehead and his team. I stared bring both of my dogs here for the NRT after years of struggling after seeing many different vets. I had just about given up when I found this place. We just started but already im seeing a huge improvement in both of my babies. From the time we walked in the door they went above and beyond to make us feel at home. My only regret is that I didnt find Dr.Moorehead sooner, I could have saved my babies from years of struggling with their issues. But I'm happy to say they are healthier & happier than ever. I look forward to continuing their treatment and seeing them thrive. Thank you Dr.Moorehead and team!
- Ace, Fat Ma, & Lauren
- Ace, Fat Ma, & Lauren
Review of Main Street Vet, Stone Mountain
⭐☆☆☆☆
If you’re looking for a vet clinic where you get charged double what you expect and humiliated for free, then look no further than Main Street Vet! I recently had the pleasure of being politely disinvited from returning for services. Why, you ask? Well, let me take you through the hilarity that is Main Street Vet billing!
I brought my dog in for a simple grooming appointment, expecting to pay $70. Imagine my surprise when I was handed a bill for $138. Turns out, they charged me $20 for "medicated shampoo" that I never requested - my Aveda products cost less than that! Then, they informed me that the cost of expressing my dog’s anal glands had magically jumped to $42. Inflation must hit dog butts harder than I thought.
When I asked about the surprise charges, I received a defensive explanation but no apology. My grave offense was questioning their unapproved medicated shampoo and reminding them that the last time I was there they wanted me to buy supplements at three times the going rate. Newsflash, I’m a Chinese Medicine professional and can find quality Vitamin C and Bilberry without mortgaging my house. I think I used the word "gauge" when I described the fees and that merited me a dismissal letter with an invitation to find another vet. You can't fire me, I already quit!
The cherry on top was the clinic staff’s stellar customer service. I got to witness them publicly shame a woman checking in her dog, loudly declaring, "YOUR DOG IS COVERED IN FLEAS!" in front of a lobby full of horrified pet owners. Maybe that’s why they sneak in the medicated shampoo—who knows what they’ll decide your dog needs next!
And the real kicker? After picking up my dog, I was greeted with the urgent news that my dog's anal glands were, and I quote, "SOOO full!" Let’s just say, the delivery was less informative and more...enthusiastic.
The saddest part? Dr. Morehouse himself seems like a skilled and knowledgeable vet—he just happens to have fees that would make a Beverly Hills plastic surgeon blush, and a staff that could use a crash course in basic manners.
So if you’re okay with surprise charges, public shaming, and the occasional passive-aggressive dismissal letter, then Main Street Vet might just be your kind of place. Me? I’ll take my business—and my dog's overstuffed anal glands—elsewhere
⭐☆☆☆☆
If you’re looking for a vet clinic where you get charged double what you expect and humiliated for free, then look no further than Main Street Vet! I recently had the pleasure of being politely disinvited from returning for services. Why, you ask? Well, let me take you through the hilarity that is Main Street Vet billing!
I brought my dog in for a simple grooming appointment, expecting to pay $70. Imagine my surprise when I was handed a bill for $138. Turns out, they charged me $20 for "medicated shampoo" that I never requested - my Aveda products cost less than that! Then, they informed me that the cost of expressing my dog’s anal glands had magically jumped to $42. Inflation must hit dog butts harder than I thought.
When I asked about the surprise charges, I received a defensive explanation but no apology. My grave offense was questioning their unapproved medicated shampoo and reminding them that the last time I was there they wanted me to buy supplements at three times the going rate. Newsflash, I’m a Chinese Medicine professional and can find quality Vitamin C and Bilberry without mortgaging my house. I think I used the word "gauge" when I described the fees and that merited me a dismissal letter with an invitation to find another vet. You can't fire me, I already quit!
The cherry on top was the clinic staff’s stellar customer service. I got to witness them publicly shame a woman checking in her dog, loudly declaring, "YOUR DOG IS COVERED IN FLEAS!" in front of a lobby full of horrified pet owners. Maybe that’s why they sneak in the medicated shampoo—who knows what they’ll decide your dog needs next!
And the real kicker? After picking up my dog, I was greeted with the urgent news that my dog's anal glands were, and I quote, "SOOO full!" Let’s just say, the delivery was less informative and more...enthusiastic.
The saddest part? Dr. Morehouse himself seems like a skilled and knowledgeable vet—he just happens to have fees that would make a Beverly Hills plastic surgeon blush, and a staff that could use a crash course in basic manners.
So if you’re okay with surprise charges, public shaming, and the occasional passive-aggressive dismissal letter, then Main Street Vet might just be your kind of place. Me? I’ll take my business—and my dog's overstuffed anal glands—elsewhere
From the front office staff (engaging & efficient) to the vet (an experienced professional) my experience was great. I have an issue with my dog (hot spot on her hip) and the medicine the vet prescribed would not only address any discomfort my dog was feeling, but would address the underlying issue which my previous vet failed to do.
You have a new customer here. I would highly recommend this place.
You have a new customer here. I would highly recommend this place.
They were very nice and I enjoyed our visit very much. I brought my Dogo Argentino for the first time and they did very well with him! My big boy had previously tried to attack our other vet because her assistant pinned him to her chest while the vet tried to take his temperature. Dr. Moorehead was able to take his temperature just fine as well as check him over in the exam. Throughout the whole process they explained what they were doing and why, it was very insightful and an overall wonderful experience!
The doctor and his staff were professional, warm, and friendly.
I took my dog, Sage, for an initial visit back in March and couldn't be happier. Dr. Moorehead is gentle, kind, and informative. He did a great job in explaining everything that was going on with Miss Sage. Great experience from the start with the entire staff.
Clean facility and great team. If you need a vet, come here!!
Clean facility and great team. If you need a vet, come here!!